Privacy Policy

Effective Date: 24th Dec ‘24
MyDivorceGuide.com (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect information to provide personalized support and improve our services. The types of data we collect include:

1. Personal Information

Information that identifies you directly, such as:

• Contact Details: Name, email address, phone number.
• Demographic Information: Gender, age, and location.
• Consultation Details: Information shared about your marital status, family situation, or any legal queries during consultations.

1. Non-Personal Information

Data that does not directly identify you, such as:

• IP address.
• Browser type and operating system.
• Pages viewed, time spent on the website, and referral sources.

1. Sensitive Personal Information

We may collect sensitive personal data, including:

• Details about your marital issues, financial information, or legal documentation (shared voluntarily).
• Health-related or other sensitive data if relevant to your case.

Note: Sensitive personal information will only be collected with explicit consent.

1. Payment Information

If applicable, payment details such as billing address and transaction details may be collected through secure third-party payment gateways.

2. How We Collect Information

We collect information through the following methods:

• Direct Input: Forms, consultation bookings, or inquiries submitted on the website.
• Automated Technologies: Cookies, server logs, and analytics tools.
• Third Parties: Referrals from legal professionals or third-party integrations (with consent).

3. How We Use Your Information

We use your data to:

1. Provide Services: Deliver personalized divorce support, including consultations and resources.
2. Improve User Experience: Analyze website usage to enhance content and navigation.
3. Communicate with You: Respond to inquiries, schedule consultations, or provide updates.
4. Marketing (Optional): Share relevant resources, newsletters, or promotions (with opt-in consent).
5. Legal Compliance: Fulfill obligations under Indian laws, including the Information Technology Act, 2000.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share data in the following cases:

1. With Your Consent

Your personal and sensitive data may be shared with legal professionals, counselors, or other service providers as part of the services offered.

1. Service Providers

Third-party service providers who assist in website maintenance, payment processing, or communication delivery may access non-sensitive information under strict confidentiality agreements.

1. Legal Obligations

We may disclose information to law enforcement, regulatory bodies, or courts when required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and understand user behavior.

1. Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Help us analyze usage and improve performance.
• Marketing Cookies: Track user behavior to deliver relevant advertisements.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect website functionality.

6. Data Storage and Security
7. Data Storage

Your data is stored on secure servers located in compliance with applicable Indian laws. Retention periods depend on the nature of the information and legal requirements.

1. Security Measures

We use advanced security measures, including:

• Data encryption during transmission (e.g., SSL/TLS).
• Regular security audits.
• Restricted access to sensitive data.

Despite these measures, no system is completely secure. We urge users to take precautions when sharing sensitive information online.

7. Your Rights

As a user, you have the following rights under Indian data protection laws:

1. Access and Correction

You may request a copy of your data or corrections to inaccuracies.

1. Withdrawal of Consent

You can withdraw your consent for data processing at any time, subject to legal or contractual obligations.

1. Deletion of Data

You can request the deletion of your personal information unless required by law or for legitimate business purposes.

1. Data Portability

Where feasible, we can provide your data in a machine-readable format upon request.

To exercise these rights, contact us at support@mydivorceguide.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before sharing your information.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. If we discover that a minor has provided personal information, we will delete it immediately.

10. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised “Effective Date.” We recommend reviewing this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and associated rules. Any disputes will be subject to the jurisdiction of courts in Bangalore, India.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: support@mydivroceguide.com

Acknowledgment

By using MyDivorceGuide.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.